| professsional | sensitive | valuable | focussed |

"I have worked closely with graveneyhenshaw since my appointment to Initial Security Ltd as UK Managing Director six years ago. Always professional they have helped me to introduce performance management processes into the business and they also provided a range of skills training programmes on an on-going basis. Their work has always been sensitive to our market needs and has provided valuable input to achieving our business goals. Importantly their programmes are focussed, motivational, and rated very highly by all participants."

Tony O'Neill
UK Managing Director, Initial Security Ltd

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"graveneyhenshaw have worked in partnership with the Museum of London for more than 7 years and their work is integral to our staff development strategy. They have provided a range of interventions that have contributed to helping us both define and implement our strategic aims. They excel at probing, clarifying and determining client requirements resulting in both highly tailored and highly effective workshops and programmes. Highly recommended."

Garry Nelson
Head of Personnel and Training, Museum of London

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"The training graveneyhenshaw delivered was first class - very well tailored to our needs with a strong emphasis on helping the delegates implement the skills taught into the workplace. The delegates do indeed work more harmoniously than ever both with their bosses and each other and I'm convinced the workshops contributed to this. The feedback from the programmes was extremely positive."

Hilary Bowman
Managing Director, Global Corporate Finance, Deutsche Bank

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"Having worked with Joan for a number of years she would always be our first choice for training or consulting in performance management. Her delivery style is clear, impactful, challenging and motivating and feedback from delegates, at all levels within OUP, is never less than excellent. She works in partnership with the training department and is highly collaborative in her approach."

Lorna Bevan
Head of Training and Development, Oxford University Press

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"I would recommend Joan Henshaw as one of the most insightful people in the arena of performance management. My recommendation is based on having attended one of her training courses and having learnt a significant amount about the subject that was unknown to me. She seems to be at the leading edge of this subject."

Stephen Wilkinson Carr
MD, Solutions Consulting

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"The course was intense / challenging and Hilary and Joan held our attention throughout. The lessons learned will be extremely valuable - I found this course ideal"

Malcolm Forbes-Wilson
Executive Director, Management Services, Aon Limited

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"A first rate trainer - funny, charismatic but also extremely good at organising and structuring material. Excellent."

Anna Couper
Senior Editor, Oxford University Press

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"From start to finish I thoroughly enjoyed the course. Hilary and Joan were absolutely fantastic. I found their style of presentation very easy to follow and they adapted their material well to meet all the needs of the delegates. The content of the course was spot on. The ideas and methods of application will be of great help to me in the future, there are so many different situations where they can be applied."

Russell Oakley
Security Manager, Initial Security Ltd

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